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Medical app rejected

JonPMJonPM Posts: 159New Users @ @
Not sure if this is the right forum or not, but hopefully someone here can help me.

I am trying to publish an app designed for medical professionals/students that does contain information regarding some medications. First the app got rejected because I didn't provide the medical references that I used. Then, when I did provide those references, my app got rejected essentially because, from what I understand, I am not affiliated with the publishers of the references. Below is the email:

"
iDPLA 1.2

We found that the Seller and/or Artist names associated with your app do not reflect the name, "ABC Publishing Company," in the app and/or its name and metadata.

To be appropriate for the App Store, your app must be published under a Seller name and Artist name that reflects the ABC Publishing Company brand, as required by the iOS Developer Program License Agreement.

Section 1.2:
"You" and "Your" means and refers to the person(s) or legal entity (whether the company, organization, educational institution, or governmental agency, instrumentality, or department) using the Apple Software or otherwise exercising rights under this Agreement. For the sake of clarity, You may authorize contractors to develop Applications on Your behalf, but any such Applications must be submitted under Your developer account.

If you have published these apps on behalf of a client, it would be appropriate for your client to enroll in the iOS Developer Program, then add you to their development team so you can develop an app for them to submit under their developer account.
"

Obviously I am not affiliated with the publishers of the books I referenced. Nor is it possible for me to make up this information myself without the use of references. There are many apps out there that provide medical/medication information who are not affiliated with the publishers.
What are my options? Am I supposed to reference the manufacturers of these drugs? Could a delete/resubmit work here? Please help!

Replies

  • taylor202taylor202 Keller, TexasPosts: 421Registered Users @ @
    What exactly is this ABC Publishing Company? Is this your company name?
    Founder/ CEO <a href="http://www.idea2appstore.com"; target="_blank">www.idea2appstore.com</a>
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    Author <a href="http://www.appreneurbook.com">Appreneur - Secrets to Success in the App Store</a>
  • Renaissance77Renaissance77 Posts: 132Registered Users @ @
    edited July 2012
    You need to get permission from the source of your information in order to reproduce it. Otherwise, it sounds like you're just freeloading on "ABC Publishing Company"s copyrighted work. Apple were, perhaps, lax about this stuff before, but they're obviously getting tougher on it now.
  • RickSDKRickSDK Posts: 1,240Registered Users @ @ @ @
    my guess is that any app that offers medical advice on the use of perscription drugs is going to raise a whole bunch of red flags. Its probably going to be an uphill battle getting them to approve such an app.
  • JonPMJonPM Posts: 159New Users @ @
    I might have found a way, just waiting to hear back from apple...
  • Arty TalesArty Tales Posts: 420Registered Users @ @

    You need to get permission from the source of your information in order to reproduce it. Otherwise, it sounds like you're just freeloading on "ABC Publishing Company"s copyrighted work. Apple were, perhaps, lax about this stuff before, but they're obviously getting tougher on it now.

    It is not that black and white. You can refer to something (use it as a source) without copying it or freeloading. Of course, if it's copying and pasting and basing a whole app on one source, it's another story.

  • trabtrab Posts: 1New Users
    I'm facing exact the same situation as you did. The first attempt was rejected because of missing references. After providing the references I got a reject, because of not being affiliated to the referenced material.
    In your last post you mentioned that you might have found a way to escape this catch-22 situation.
    What was the way and was it successful in the end?
    As you might imagine, I'm very curious about the outcome.
  • JonPMJonPM Posts: 159New Users @ @
    edited December 2012
    Nope, it didn't work. First I tried referencing the FDA website directly, then I tried removing the brand names and only use the generic. Still, Apple rejected and in the last correspondence they told me that unless I manufacture the drugs I cannot make an app that references them. Total bullshit.
    If you somehow find a way please let me know.
  • UlugbekUlugbek Tashkent, UzbekistanPosts: 6New Users Noob
    JonPM wrote: »
    Not sure if this is the right forum or not, but hopefully someone here can help me.<br />
    <br />
    I am trying to publish an app designed for medical professionals/students that does contain information regarding some medications. First the app got rejected because I didn't provide the medical references that I used. Then, when I did provide those references, my app got rejected essentially because, from what I understand, I am not affiliated with the publishers of the references. Below is the email:<br />
    <br />
    "<br />
    iDPLA 1.2<br />
    <br />
    We found that the Seller and/or Artist names associated with your app do not reflect the name, "ABC Publishing Company," in the app and/or its name and metadata.<br />
    <br />
    To be appropriate for the App Store, your app must be published under a Seller name and Artist name that reflects the ABC Publishing Company brand, as required by the iOS Developer Program License Agreement.<br />
    <br />
    Section 1.2:<br />
    "You" and "Your" means and refers to the person(s) or legal entity (whether the company, organization, educational institution, or governmental agency, instrumentality, or department) using the Apple Software or otherwise exercising rights under this Agreement. For the sake of clarity, You may authorize contractors to develop Applications on Your behalf, but any such Applications must be submitted under Your developer account.<br />
    <br />
    If you have published these apps on behalf of a client, it would be appropriate for your client to enroll in the iOS Developer Program, then add you to their development team so you can develop an app for them to submit under their developer account.<br />
    "<br />
    <br />
    Obviously I am not affiliated with the publishers of the books I referenced. Nor is it possible for me to make up this information myself without the use of references. There are many apps out there that provide medical/medication information who are not affiliated with the publishers. <br />
    What are my options? Am I supposed to reference the manufacturers of these drugs? Could a delete/resubmit work here? Please help!



    How did you solve this problem. I have the same((((
  • JonPMJonPM Posts: 159New Users @ @
    I didn't. Threw away the whole project...
  • UlugbekUlugbek Tashkent, UzbekistanPosts: 6New Users Noob
    JonPM wrote: »
    I didn't. Threw away the whole project...

    so sad.... hope I will solve it, but it is too difficult to socialize with appla, because they have no phone and regard our posts too long((((

  • dev666999dev666999 Posts: 3,621New Users @ @ @ @ @
    I will be surprised if you can solve it.

    From my experience, the only time Apple allows an appeal is when they make a procedural mistake.

    If it is a judgement call, they will always side with the reviewers. Even if other developers are allowed to break the rules you are not allowed to break. Apple creates a very uneven playing field this way. And to make things really confusing, they enforce copyright issues on certain items, but not on others.

    That's why the review rules are written so vaguely, with the draconian final statement.... We can reject it for any reason.

    You are at the mercy of a review process that will only see it your way, if Apple has clearly made a mistake in the review process.
  • JonPMJonPM Posts: 159New Users @ @
    I would just give up now and not waste any more time with it. Apple will never accept.
  • UlugbekUlugbek Tashkent, UzbekistanPosts: 6New Users Noob
    JonPM wrote: »
    I didn't. Threw away the whole project...


    And one more question. Did your seller name and artist name match to each other?
  • UlugbekUlugbek Tashkent, UzbekistanPosts: 6New Users Noob
    dev666999 wrote: »
    I will be surprised if you can solve it.

    From my experience, the only time Apple allows an appeal is when they make a procedural mistake.

    If it is a judgement call, they will always side with the reviewers. Even if other developers are allowed to break the rules you are not allowed to break. Apple creates a very uneven playing field this way. And to make things really confusing, they enforce copyright issues on certain items, but not on others.

    That's why the review rules are written so vaguely, with the draconian final statement.... We can reject it for any reason.

    You are at the mercy of a review process that will only see it your way, if Apple has clearly made a mistake in the review process.

    Can they change my artist name by my request? And how can I see this update?
  • dev666999dev666999 Posts: 3,621New Users @ @ @ @ @
    Evidently there are two topics on this board.

    If your rejection is not for copyright issues, but because you artist name does not match your registered name, then once you correct that, your app should be good to go.

    I've never had to edit my artist name which is the same as my real name. But, I would assume you can do this inside your iTunes Connect account? If not, you'll have to wait for Apple to contact you or to correct it. And yes...It is a pain in the ass, dealing with Apple's support systems.

  • RickSDKRickSDK Posts: 1,240Registered Users @ @ @ @
    If you are not a doctor, and hoping to write an app that gives people advice on what perscription drugs to take, I think you are probably wasting your time.
  • dev666999dev666999 Posts: 3,621New Users @ @ @ @ @
    If you read the OP's original post, that is not the issue.

    It appears to be one of trademark or copyright.

    But you make a good point, albeit different.
  • rrkrrk maharashtraPosts: 1New Users Noob
    We are facing same issue. Apple has rejected and removed from sale many of our apps because of this. Please share, if anyone has any idea about this. How to resolve this issue.
  • JonPMJonPM Posts: 159New Users @ @
    To resolve this, abandon iOS and go to Android
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