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Anyone using Apple's new framework in 10.3 to ask for reviews?

CoDEFRoCoDEFRo Posts: 616New Users @ @ @
iOS10.3 added SKStoreReviewController which allows developers to ask for ratings /reviews within the app (https://developer.apple.com/app-store/ratings-and-reviews/).

It looks good except for one catch: it can only be shown 3 times in a year. I'm a little confused about this, I'm wondering if it will only show 3 times if the user leaves a rating, or 3 times even if they tap the "cancel" button? If it's the latter, 3 times isn't very much :(

Replies

  • astersdoastersdo USAPosts: 518New Users @ @ @
    Is there any advantage in using it? I realise they will enforce it at some point, but until then ...
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    astersdo wrote: »
    Is there any advantage in using it? I realise they will enforce it at some point, but until then ...

    Yes, people can pretty easily leave a rating / review without having to leave the app. I kind of want to do it, but 3 times is pretty greatly limiting.
  • sparksosparkso Posts: 487Registered Users @ @
    yeah wtf is with that 3 times a year
  • astersdoastersdo USAPosts: 518New Users @ @ @
    It's 3 times a year regardless of the number of times your update your app too.
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    I went ahead and put it in. I figure, the fact that they can rate your app with one tap rather than having to go through all the trouble of leaving the app should make a big difference. I was having a ton of people push "yes" on my dialogue but wasn't getting close to that many reviews.
  • astersdoastersdo USAPosts: 518New Users @ @ @
    CoDEFRo wrote: »
    I went ahead and put it in. I figure, the fact that they can rate your app with one tap rather than having to go through all the trouble of leaving the app should make a big difference. I was having a ton of people push "yes" on my dialogue but wasn't getting close to that many reviews.

    Will it show up in earlier versions of iOS eg IOS8 or do you have to limit to 10.3?
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    astersdo wrote: »
    CoDEFRo wrote: »
    I went ahead and put it in. I figure, the fact that they can rate your app with one tap rather than having to go through all the trouble of leaving the app should make a big difference. I was having a ton of people push "yes" on my dialogue but wasn't getting close to that many reviews.

    Will it show up in earlier versions of iOS eg IOS8 or do you have to limit to 10.3?

    Limited to 10.3+.
  • iekeiiekei Posts: 550Registered Users @ @ @
    And it can be zero times a year if the user shuts it off.
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    iekei wrote: »
    And it can be zero times a year if the user shuts it off.

    I think eventually we're going to be forced to use this, will be illegal to use custom code.

  • astersdoastersdo USAPosts: 518New Users @ @ @
    CoDEFRo wrote: »
    iekei wrote: »
    And it can be zero times a year if the user shuts it off.

    I think eventually we're going to be forced to use this, will be illegal to use custom code.

    For sure :(
  • jhonkjjhonkj Posts: 144New Users @ @
    edited April 11
    I think eventually we're going to be forced to use this, will be illegal to use custom code.


    and people will quickly figure out it is a setting in preferences to turn it off, and 99.999% of people will turn it off upon the first pop up. so really no real reviews when it is mandatory, further destroying the review system, not that it works at all now.

    silly really, what Apple should be doing is offering some sort of incentive for a thought out honest review with that pop up. (what that incentive might be would have to be crafted carefully)

    worst part, someone else's app will cause the user to turn off the entire system, so your app has zero chance... great how that is going to work...
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    edited April 17
    Update:

    So far I've had good results with this. I've gotten more good reviews at a quicker pace, albeit most of them are ratings and not written reviews. Pretty good considering not even close to everyone has update to 10.3.
  • astersdoastersdo USAPosts: 518New Users @ @ @
    That's interesting. I think I will try it.
  • astersdoastersdo USAPosts: 518New Users @ @ @
    Don't written reviews count far more than just ratings? Won't this give you a lower ranking in the long term? I think a written 5 star review is worth far more than just a 5 star rating?
  • CoDEFRoCoDEFRo Posts: 616New Users @ @ @
    edited April 23
    astersdo wrote: »
    Don't written reviews count far more than just ratings? Won't this give you a lower ranking in the long term? I think a written 5 star review is worth far more than just a 5 star rating?

    I think the most important thing is users who are scrolling through a list of apps quickly see your star rating and number of reviews.

    My rating rate has gone through the roof since implementing this framework, but I also did make another change in waiting 5x longer before asking for a review (I think that just helped cut down on negative reviews though).

    I also presented the review dialogue again for people who had said no previously, so maybe that's had an effect too (though I had done that previously and it hadn't generated such an effect).

    Even despite these changes, I still think the new framework is clearly having a major effect in increasing my positive ratings. So far though it hasn't had an impact on downloads. It might have had an impact on purchase rate, but that also could've been impacted by a major bug fix I made. Maybe as I accumulate more reviews it will have a better impact on downloads, I'm still under 30.
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