Please do not post the same thing multiple times. The board software automatically flags certain posts as needing moderator attention. This happens the most often for new users. I'm pretty sure this is made clear at the time you attempt to post. Posting the same thing over and over again just makes that many more posts the moderators have to weed through later. This makes us sad. Don't make us sad. If your post/thread doesn't appear, just wait a while. Don't post it again. If it hasn't shown up by the next day, then you can try again. I normally go through posts in the mornings, and try to check a few times throughout the day, but I'm not here 24/7. There will typically be a significant delay before posts are approved. Just be patient.
I just published a post on our Apptamin blog (cf. signature) giving several ways to improve your app ratings. I thought I'd share the key points and would love to hear your thoughts too.
- Getting started: ask people you know to honestly rate the app: get a few honest reviews from relatives
- You want to avoid bad reviews by giving users an easy way (or several) to reach you if they have a question/problem/complaint. You don't want them doing this on your app store page, and you want to provide happy users with easy ways to share the love.
- Within your app description and app website
- Within your app: Email/twitter contact / "Share the love" button / Feedback SDK like Appsfire
- LISTEN, reply quickly and fix problems
- Ask for ratings within your app, but dont be too aggressive
Things I dislike that might work: promo codes in exchange of reviews (doing it too much at least), asking only for star reviews, asking for a review with each app update.
These tips sound good, and it is very similar to how I handle my apps. I can't say I can verify their effectiveness, though, with any kind of metrics or comparison to other things. One thing I can say is that reviews matter a lot for small apps. If I get just 2-3 good reviews after an update, it carries noticeably better than times when there are no reviews for the first week.
Our SDKs make it super simple to execute on this process exactly. The effectiveness of our tools has been nothing short of extraordinary - 50% to 100% more ratings and reviews with improvements of a star or more. The download impact is significant, especially when your app is getting 5 star ratings. Part of the reason for these results might be attributed to some of the specific admin capabilities we give to app developers to make modifications once your app is live, but in general, this approach should help every developer get more and better ratings.
sylvainww;436388 said:
I wish I had specific numbers to share on the effectiveness. All I can say is that's what we did and we have very good reviews and lots of feedback.
@rganguly: Great post on the topic too, I shared it on our scoop.it page and FB/Twitter.
Your product looks good, don't hesitate to mention it in the comments of my posts! Good looking website, and I see that you're a lean startup believer on top of that ;)
sylvainww
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0 • Off Topic Insightful Disagree Dislike Like AwesomeCool app promo videos and trailers.
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0 • Off Topic Insightful Disagree Dislike Like AwesomeOur SDKs make it super simple to execute on this process exactly. The effectiveness of our tools has been nothing short of extraordinary - 50% to 100% more ratings and reviews with improvements of a star or more. The download impact is significant, especially when your app is getting 5 star ratings. Part of the reason for these results might be attributed to some of the specific admin capabilities we give to app developers to make modifications once your app is live, but in general, this approach should help every developer get more and better ratings.
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0 • Off Topic Insightful Disagree Dislike Like AwesomeYour product looks good, don't hesitate to mention it in the comments of my posts! Good looking website, and I see that you're a lean startup believer on top of that ;)
Cool app promo videos and trailers.
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0 • Off Topic Insightful Disagree Dislike Like Awesome